Privacy Policy
1. Introduction
Welcome to ESG ELEVATE ! We are a technology driven ESG & Sustainability platform that is committed to assisting businesses in their pursuit of environmental, social, and governance (ESG) excellence. We are dedicated to safeguarding your personal data and hold your privacy in the highest regard. This Privacy Policy delineates the methods by which we collect, use, disclose, and protect your information when you access our website or utilize our services. By accessing ESG Elevate, you agree to the terms of this Privacy Policy.
2. Information We Collect
We gather different types of information, such as:
a. Personal Information:
- Name, email address, phone number, job title, company name, and other contact details provided when you interact with us.
- Payment information when you subscribe to our services (processed through secure third-party payment processors).
b. Usage Information:
- IP address, browser type, operating system, referral source, pages visited, and timestamps to enhance our platform’s functionality.
- Tracking technologies (cookies, web beacons, etc.) for analytics and service improvement.
c. Other Data:
- Communication records, customer service interactions, and survey responses.
3. How We Use Your Information
Your data is collected and processed for the following purposes:
- Providing Services: To offer Sustainability & ESG consulting, training, and software solutions, as applicable.
- Customer Communication: We may send newsletters, service updates, promotional materials, and service-related notifications. You have the option to unsubscribe from these communications at any time.
- Legal Compliance: To comply with UAE regulations, prevent fraud, and fulfill contractual obligations.
- Improvement & Analytics: To enhance user experience, optimize content, and analyze website performance
4. Sharing Your Information
We may share your data under specific circumstances:
- Third-Party Service Providers: Hosting services, payment processors, and analytics providers.
- Legal Requirements: When required by law, court orders, or governmental authorities.
- Business Transfers: If ESG Elevate undergoes a merger, acquisition, or restructuring
We ensure that third-party service providers comply with strict data security measures.
5. Data Security & Protection
We implement industry-standard security measures, including encryption, access controls, and secure data storage. Nevertheless, no internet-based service is entirely secure. We cannot guarantee absolute security and users are advised to take necessary precautions.
6. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications at any time.
- Restrict processing or object to data usage for certain purposes.
- Request data portability for information you provided to us.
To exercise these rights, contact us at help@esgelevate.com.
7. Cookies & Tracking Technologies
In order to optimize the user experience on our website, we implement cookies. You can manage your cookie settings through your browser. However, blocking cookies may affect certain functionalities of the website.
8. Third-Party Links
Our website may contain links to external sites. We urge users to evaluate the privacy policies of third-party websites before disclosing personal information, as ESG Elevate is not accountable for their privacy practices.
9. Data Retention
We retain personal data only as long as necessary for business purposes or to comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.
10. Privacy of Minors and Children
ESG Elevate does not knowingly collect data from individuals under the age of 18. In the event that we come across such information, we will take the necessary measures to remove it.
11. Changes to This Policy
ESG Elevate retains the right to periodically revise this Privacy Policy. Significant changes will be communicated through email or website notifications. Users are encouraged to review the policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at help@esgelevate.com.
You acknowledge and consent to the terms outlined in this Privacy Policy by using ESG Elevate.
We are grateful that you have selected ESG Elevate as your ESG & Sustainability partner